LOYALTY COUPON MANAGEMENT SYSTEM FOR SAMSUNG

THE COMPANY

InLoyalty is a company specializing in comprehensive customer lifecycle optimization services. They design, build, and operate loyalty solutions that provide deep consumer insights, helping brands establish and maintain profitable, long-term relationships with their customers.

By leveraging advanced analytics, they offer a wide range of services, from customer lifecycle diagnostics and monitoring to the creation and implementation of loyalty programs or integration into well-established programs such as Travel Club.

THE CHALLENGE

InLoyalty needed a loyalty system for a renowned technology company. The goal was to develop a tool capable of managing loyalty campaigns while ensuring a simple and user-friendly experience for end users.

THE SOLUTION

We developed a platform that supports InLoyalty’s clients in their loyalty campaigns.

Through this tool, end users can easily redeem coupons and rewards. The administration panel enables campaign management and monitoring while also providing a database of existing suppliers with relevant information about each one.

The platform allows for the automated management of Excel files, image uploads, and content creation for end users, including the services or products used for loyalty rewards.

The company can create coupons that are automatically distributed to all customers via email, thanks to the platform's integrated mailing system. All email templates are customizable, and the platform also includes a postal address book for managing physical coupons or product deliveries.

BENEFITS

• Easy and intuitive user experience.
• Comprehensive and automated marketing strategy management.